Frequently Asked Questions About the Hixson Middle School PTO Membership Toolkit Website
Why should I register on the Hixson Middle School PTO Membership Toolkit Website?
Hixson Middle School PTO's Membership Toolkit platform allows parents and guardians to sign up for volunteer opportunities, express interest in leadership roles on the PTO board, donate, search our student and family directory, stay informed about event dates and details, and more.
Should my spouse/partner have a separate account? What if we want separate accounts?
When possible, we recommend creating a single account so that all information including volunteer signs ups, completed forms and purchases, and directory information is stored in one place. When a primary user creates an account, there is a space to invite other email addresses to access the account. This secondary user will have their own login information but also have access to the family account, be listed in the directory and receive communications from the PTO. Both adults on the account will be able to sign up for volunteer opportunities, make purchases and complete forms for their student(s). Only two adults can be listed on one Membership Toolkit account.
For divorced or separated families, one family record can list two separate address and contact details – or each adult can register individually and be listed separately in the student directory. Note that if you do register individually, there may be some additional verifications needed in order to have full access to the site.
How can I change my password?
There are two ways to change your password:
- If you are logged in to Hixson's Membership Toolkit, click on your name in the Login Box at the top of your screen. This will take you to the Profile Menu where you can manage most everything about your account, including changing your password.
- If you can’t remember your password, click on “I forgot my password” from the login page. The system will ask you to enter your email address and will send an email with a URL link to reset your password.
I changed my email address. How do I update my Hixson PTO Membership Toolkit login?
Log in to https://hixsonpto.membershiptoolkit.com, and go to your Account Profile by clicking on your name in the top menu.
Select the Access tab and complete the information in the "Invite Others" section to invite another email address to access to your Account Profile. This is where you will put your new email address, but be sure to use your current password. Then, click "send invite” to receive an email at your new email address. Just click on the link in that email to confirm your new email address then you will be directed to select a password for your new email address. You can go back and delete your original email address by logging in with your new email address, going to your Account Profile once again, and removing the old login email address from the record.
Is there a mobile app for my phone?
The Membership Toolkit App is available for free in the Apple Store and in Google Play. Just search for “MembershipToolkit” and look for the Membership Toolkit icon. Once you download the app, you’ll have access to the directory, calendar, stores to make purchases, sign up for volunteer opportunities, and more.
If you are a first time user or an inactive user you must create or update your account through the desktop website. If you log in and see an error message "no organizations available" or you do not see an organization that you should, you need to go to that organization's Membership Toolkit website on your browser and first log in through the browser.
What if I don’t want my personal information visible to other users?
You can select which information is visible to other users when you register – and you can change it at any time. Even if you don’t want your information seen by others, you’ll still want to register so you can receive the PTO's e-newsletter and other communications to stay up to date on everything happening at our school.
I have questions that were not answered here. Can you help?
We’re happy to help anytime. Just reach out to us a hixsonmiddlepto@gmail to get in touch with the PTO's membership toolkit web manager, Maria Wetzel. Please allow Maria a couple of days to respond.
